Friday, April 23, 2010

Microsoft Outlook – Deleted Items – Are they really deleted?

Have you ever wondered or asked that question –

I just deleted and emptied my “deleted Items” folder, are my emails really gone forever?

The answer to this question is NO! Of course with that resounding “NO”, there a few specifications that needs to be applicable to actually make that statement true!

The following apply to this tips and tricks post, check for the following –
• You are using Microsoft Outlook client/application to send/receive your emails from
• Your “profile” in Microsoft Outlook is configured to deliver your mail to mailbox located on the server (If configured to be delivered to your personal folders this does not apply)
• Your email account (Mailbox – First name, Last name) is physically located on a Microsoft Email Exchange Server – most companies utilize this!
• The Exchange server administrator usually sets up a retention time to permanently delete the deleted items folder on the exchange server (usually 2-4 weeks), after this time elapses, they are really gone!

NOTE (Or is this a disclaimer, lol?) – This is intended for information purposes and I like to always point out that even though you “delete” your emails from both – deleted items folder and recover deleted items folder – your company can still recover your mailbox and emails from the backup server tapes in exchange server land! Or at least that is if you have a good IT administrator who is backing up your corporate exchanger server :)

For ADVANCED USERS only, check out this link located at Microsoft - http://office.microsoft.com/en-us/outlook/HA011165281033.aspx

HOW TO RECOVER DELETED ITEMS

1-In MS Outlook, navigate to your ‘deleted items’ folder, once it is highlighted go to – Tools --> Recover deleted Items


2-Once clicked on, the below box appears with the following options –


1 comment:

  1. As a document reviewer in DC I can add that your company can and will see your emails and web searchs in the event there is ever an investigation. I have read numerous emails and seen numerous web searchs that I am sure the user thought were deleted. If you don't want the people at work to read your email, do not use your work address or send from your work computer!

    ReplyDelete